Shipping

We want every order to arrive clearly, carefully, and with tracking. Shipping details may vary by product, so please check the shipping note on each product page before placing your order.

Order Processing

Orders are typically processed within 1-2 business days after payment is confirmed. During launches, holidays, or high-volume periods, processing may take longer.

U.S. West Coast Warehouse Shipping

When an item is in stock at our U.S. West Coast warehouse, the product page will show:

Ships from our U.S. West Coast warehouse.

Estimated U.S. delivery is typically 3-7 business days after shipment.

China Warehouse Shipping

Some launch styles, pre-order items, or restock items may ship directly from our China warehouse. When this applies, the product page will show:

This item ships from our China warehouse.

Estimated U.S. delivery is typically 12-20 business days after order processing.

Tracking

Once your order ships, you will receive a tracking number by email. Tracking updates may take 24-72 hours to appear after the carrier receives the package.

Incorrect Addresses

Please make sure your shipping address is complete and correct before placing your order. We are not responsible for delays or failed delivery caused by incorrect or incomplete addresses.

Lost Or Delayed Packages

If your tracking has not updated for several business days, contact us with your order number. We will help check the shipping status with the carrier.