Shipping & Delivery
Want to check your order status? Tracking information and order details will be sent to your email once your order has shipped. If you have any questions, feel free to contact us at hello@elvessia.com.
Shipping Time
The following section outlines the estimated shipping time for your order. Please note that delivery times may vary depending on the destination, local carrier conditions, customs clearance, weather, and other circumstances.
North America
| Location | Standard Shipping Time |
|---|---|
| Canada | 7–12 Days |
| Mexico | 7–17 Days |
| United States | 7–12 Days |
South America
| Location | Standard Shipping Time |
|---|---|
| Brazil | 15–25 Days |
| Colombia | 18–25 Days |
Europe
| Location | Standard Shipping Time |
|---|---|
| Austria | 10–15 Days |
| Belgium | 8–13 Days |
| Bulgaria | 10–15 Days |
| Croatia | 10–15 Days |
| Czech Republic | 10–15 Days |
| Denmark | 10–15 Days |
| Estonia | 10–15 Days |
| Finland | 10–15 Days |
| France | 8–13 Days |
| Germany / Deutschland | 8–13 Days |
| Greece / Ελλάδα | 10–15 Days |
| Hungary / Magyarország | 10–15 Days |
| Ireland | 10–15 Days |
| Italy | 8–13 Days |
| Latvia | 10–15 Days |
| Lithuania | 10–15 Days |
| Luxembourg | 10–15 Days |
| Malta | 10–15 Days |
| Netherlands | 8–13 Days |
| Norway | 7–12 Days |
| Poland | 8–13 Days |
| Portugal | 10–15 Days |
| Romania | 10–15 Days |
| Slovakia | 10–15 Days |
| Slovenia | 10–15 Days |
| Spain | 8–13 Days |
| Sweden | 10–15 Days |
| Switzerland / Schweiz | 7–12 Days |
| United Kingdom | 7–10 Days |
Asia
| Location | Standard Shipping Time |
|---|---|
| Bahrain / البحرين | 10–15 Days |
| Cambodia | 7–15 Days |
| China | 1–4 Days |
| Hong Kong, China | 3–5 Days |
| Indonesia | 15–23 Days |
| Israel / יִשְׂרָאֵל | 10–15 Days |
| Japan | 3–7 Days |
| Jordan / الأردن | 10–15 Days |
| Kazakhstan | 7–15 Days |
| Kuwait / الكويت | 5–7 Days |
| Macau, China | 3–5 Days |
| Malaysia | 5–10 Days |
| Oman / عمان | 15–20 Days |
| Philippines | 4–10 Days |
| Qatar / قطر | 7–9 Days |
| Saudi Arabia / السعودية | 5–10 Days |
| Singapore | 3–8 Days |
| South Korea | 3–7 Days |
| Taiwan, China | 5–10 Days |
| Thailand / ประเทศไทย | 4–10 Days |
| United Arab Emirates / الإمارات | 5–10 Days |
| Vietnam | 7–12 Days |
Oceania
| Location | Standard Shipping Time |
|---|---|
| Australia | 5–10 Days |
| New Zealand | 7–12 Days |
Africa
| Location | Standard Shipping Time |
|---|---|
| South Africa | 18–25 Days |
Order Processing
In-stock orders generally require 1–3 business days for warehouse processing before shipment. Processing time is not included in the shipping estimates listed above.
Customs Duties & Taxes
Import duties, VAT, customs charges, and other local taxes are not prepaid unless otherwise stated at checkout. Any applicable duties or taxes are the responsibility of the recipient in accordance with local regulations.
Address Requirements
Please provide a complete and accurate shipping address, including the recipient name, street or building number, phone number, and email address. Incorrect or incomplete information may cause delays or failed delivery.
Shipping Limitations
PO Box, APO, FPO, and DPO addresses may experience additional delays or delivery restrictions. Remote locations, islands, and territories may also require additional transit time.
This may include locations such as Hawaii, Alaska, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands, and the U.S. Virgin Islands.
Depending on local delivery conditions, customers may occasionally be required to collect their package from a local post office or pickup location.
Failed Delivery
ELVESSIA is not responsible for failed delivery caused by incorrect or incomplete shipping information provided by the customer, including an incorrect address, phone number, or recipient name.
If you notice an error in your order information, please contact hello@elvessia.com as soon as possible before your order is shipped.
Additional Information
Tracking information may occasionally take some time to update after shipment. Severe weather, customs inspections, carrier disruptions, peak shopping periods, or other circumstances outside our control may result in additional delays.
Shipping estimates do not include order processing time. We appreciate your patience and will work to have your order delivered as quickly as possible.